Connect LiveChat and Keka to Build Intelligent Automations

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LiveChat

When this happens...

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Keka

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Employee Added

New Employee Added

Triggered when a new employee is added to Keka.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Search Employee by Email

Search Employee by Email

Search for an employee using their email address to retrieve their details.

Deactivate Employee

Deactivate Employee

Deactivate Employee by ID

Employee Salary Details

Employee Salary Details

Search Employee Salary Details by Employee Number

List all Employees

List all Employees

List all Employees

Attendance Regularization

Attendance Regularization

Regularizes the attendance by employeeId.

Create Leave Request

Create Leave Request

Creates a Leave Request.

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Frequently Asked Questions

How do I start an integration between LiveChat and Keka?

To start, connect both your LiveChat and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Keka (or vice versa).

Can we customize how data from LiveChat is recorded in Keka?

Absolutely. You can customize how LiveChat data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Keka?

The data sync between LiveChat and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Keka?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Keka?

Yes, you can set conditional logic to control the flow of data between LiveChat and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Keka

About Keka

Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.

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