
When this happens...
New Chat
Finished Chat
Chat Changed

Automatically do this!
Search Employee by Email
Deactivate Employee
Employee Salary Details
List all Employees
Attendance Regularization
Create Leave Request
Update Employee Personal Details
Create Employee
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Triggered when a new employee is added to Keka.
Action is the task that follows automatically within your LiveChat integrations.
Search for an employee using their email address to retrieve their details.
Deactivate Employee by ID
Search Employee Salary Details by Employee Number
List all Employees
Regularizes the attendance by employeeId.
Creates a Leave Request.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveChat and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Keka (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreKeka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.
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