Connect LiveChat and Paddle to Build Intelligent Automations

Choose a Trigger

LiveChat

When this happens...

Choose an Action

Paddle

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

New Customer

New Customer

Triggered when a new customer is created in Paddle.

New Address

New Address

Triggered when a new address is created in a specific customer.

Request a new Trigger for LiveChat

Do thisActions

Action is the task that follows automatically within your LiveChat integrations.

Create Customer

Create Customer

Creates a new customer in Paddle.

Update Customer

Update Customer

Update an existing customer using their ID.

Generate an Aauthentication Token

Generate an Aauthentication Token

Generate an authentication token for a customer.

Create an Address

Create an Address

Create an address for a customer.

Update an Address

Update an Address

Update an address of the customer.

Create a Business

Create a Business

Create a business for a customer.

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Frequently Asked Questions

How do I start an integration between LiveChat and Paddle?

To start, connect both your LiveChat and Paddle accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Paddle (or vice versa).

Can we customize how data from LiveChat is recorded in Paddle?

Absolutely. You can customize how LiveChat data is recorded in Paddle. This includes choosing which data fields go into which fields of Paddle, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveChat and Paddle?

The data sync between LiveChat and Paddle typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveChat to Paddle?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveChat and Paddle?

Yes, you can set conditional logic to control the flow of data between LiveChat and Paddle. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Paddle

About Paddle

Paddle is a comprehensive commerce platform designed to help software companies manage their billing, subscription, and payment processes. It offers a range of tools to streamline revenue operations, including payment processing, tax compliance, and customer management, making it easier for businesses to scale globally.

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