Connect Mailtrap and InvGate Service Management
Integrate Mailtrap with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when New Email Delivered to Mailtrap
Get Categories from InvGate Service Management when New Email Delivered to Mailtrap
Get Users from InvGate Service Management when New Email Delivered to Mailtrap
Get Incident Details from InvGate Service Management when New Email Delivered to Mailtrap
Create User in InvGate Service Management when New Email Delivered to Mailtrap
Popular Mailtrap + InvGate Service Management flows
Start from a real workflow other teams are already running.
Choose a trigger
Mailtrap
When this happens...
New Email Delivered
New Email Opened
New Email Recieved
When a contact unsubscribes
Choose an action
InvGate Service Management
Automatically do this!
Create Incident
Get Categories
Get Users
Get Incident Details
Create User
Create Incident in InvGate Service Management when New Email Delivered to Mailtrap
Use this flowGet Categories from InvGate Service Management when New Email Delivered to Mailtrap
Use this flowGet Users from InvGate Service Management when New Email Delivered to Mailtrap
Use this flowGet Incident Details from InvGate Service Management when New Email Delivered to Mailtrap
Use this flowCreate User in InvGate Service Management when New Email Delivered to Mailtrap
Use this flowCreate Incident in InvGate Service Management when New Email Opened in Mailtrap
Use this flowGet Categories from InvGate Service Management when New Email Opened in Mailtrap
Use this flowGet Users from InvGate Service Management when New Email Opened in Mailtrap
Use this flowGet Incident Details from InvGate Service Management when New Email Opened in Mailtrap
Use this flowCreate User in InvGate Service Management when New Email Opened in Mailtrap
Use this flowSupported Triggers & Actions
Everything you can automate between Mailtrap and InvGate Service Management.
When this happensTriggers
A trigger is an event that starts a workflow.
New Email Delivered
Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.
New Email Opened
Runs when a new email open event occurs in the selected sending stream.
New Email Recieved
Runs when a new email arrives in a selected inbox.
When a contact unsubscribes
Runs the workflow automatically whenever a contact unsubscribes from emails in the selected sending stream.
Do thisActions
Action is the task that follows automatically within your Mailtrap integrations.
Get Contact Lists
Allows you to get the list of your Lists and their IDs.
Create Contact
Creates a new contact.
Create Contact List
Creates a new Contact Lists.
Delete Contact List
Delete existing Contact List.
Delete a Contact
Deletes Contact by his email.
Update Contact
Allows you to update Contact in Mailtrap
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Mailtrap
Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.
Learn moreSimilar apps
About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Mailtrap and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Mailtrap and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.
Yes. You can set up a workflow where Mailtrap triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Mailtrap. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Mailtrap and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Mailtrap and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
