Connect monday.com and InvGate Service Management
Integrate monday.com with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when Board Created Or Updated on monday.com
Get Categories from InvGate Service Management when Board Created Or Updated on monday.com
Get Users from InvGate Service Management when Board Created Or Updated on monday.com
Get Incident Details from InvGate Service Management when Board Created Or Updated on monday.com
Create User in InvGate Service Management when Board Created Or Updated on monday.com
Popular monday.com + InvGate Service Management flows
Start from a real workflow other teams are already running.
Choose a trigger
monday.com
When this happens...
New User Joins
Item Column Value Changes
Board Created Or Updated
New Item Created
Subitem Is Updated
New SubItem Created
New Item Added to Board
Item Moves to a Group
New Subitem Created
Choose an action
InvGate Service Management
Automatically do this!
Create Incident
Get Categories
Get Users
Get Incident Details
Create User
Create Incident in InvGate Service Management when Board Created Or Updated on monday.com
Use this flowGet Categories from InvGate Service Management when Board Created Or Updated on monday.com
Use this flowGet Users from InvGate Service Management when Board Created Or Updated on monday.com
Use this flowGet Incident Details from InvGate Service Management when Board Created Or Updated on monday.com
Use this flowCreate User in InvGate Service Management when Board Created Or Updated on monday.com
Use this flowGet Incident Details from InvGate Service Management when New Item Created in monday.com
Use this flowCreate User in InvGate Service Management when New Item Created in monday.com
Use this flowCreate Incident in InvGate Service Management when Subitem Is Updated in monday.com
Use this flowGet Categories from InvGate Service Management when Subitem Is Updated in monday.com
Use this flowGet Users from InvGate Service Management when Subitem Is Updated in monday.com
Use this flowSupported Triggers & Actions
Everything you can automate between monday.com and InvGate Service Management.
When this happensTriggers
A trigger is an event that starts a workflow.
New User Joins
Runs when a new user joins
Item Column Value Changes
Runs when a column value on a board is updated.
Board Created Or Updated
Runs when a board is created or updated
New Item Created
Runs when a new item is created on a board.
Subitem Is Updated
Runs when a subitem is updated on a board.
New SubItem Created
Runs when a new subitem is created on a board.
Do thisActions
Action is the task that follows automatically within your monday.com integrations.
Create Board
Create a new board
Archive Board
Archives a board to remove it from active boards while preserving its data.
Get Item Column Values
Get column values for an item
Create Column
Add a new column to a board with the selected type and title.
Create Group
Create a new group on a specified monday.com board.
Delete Item
Deletes an item from a monday.com board.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About monday.com
monday.com is a work operating system that powers teams to run projects and workflows with confidence. It's a simple but intuitive tool that enables people to manage work, meet deadlines, and build a culture of transparency.
Learn moreSimilar apps
About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your monday.com and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between monday.com and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.
Yes. You can set up a workflow where monday.com triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in monday.com. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between monday.com and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire monday.com and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
