Connect OpsGenie and Detrack to Build Intelligent Automations

Choose a Trigger

OpsGenie

When this happens...

Choose an Action

Detrack

Automatically do this!

Enable Integrations or automations with these events of OpsGenie and Detrack

Enable Integrations or automations with these events of OpsGenie and Detrack

Actions

Create User

Create User

Create user request is used to add new users in Opsgenie.

Create Job

Create Job

Creates a Job in the Detrack Dashboard.

List Jobs

List Jobs

List all jobs

Create Batch

Create Batch

Create multiple delivery or collection jobs in Detrack as a single batch.

Update Job

Update Job

Update one or more Detrack jobs (DO numbers). Modify job date, type, address, contact, phone, notification email, tracking number, and items — any fields left blank remain unchanged.

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Frequently Asked Questions

How do I start an integration between OpsGenie and Detrack?

To start, connect both your OpsGenie and Detrack accounts to viaSocket. Once connected, you can set up a workflow where an event in OpsGenie triggers actions in Detrack (or vice versa).

Can we customize how data from OpsGenie is recorded in Detrack?

Absolutely. You can customize how OpsGenie data is recorded in Detrack. This includes choosing which data fields go into which fields of Detrack, setting up custom formats, and filtering out unwanted information.

How often does the data sync between OpsGenie and Detrack?

The data sync between OpsGenie and Detrack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from OpsGenie to Detrack?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between OpsGenie and Detrack?

Yes, you can set conditional logic to control the flow of data between OpsGenie and Detrack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

OpsGenie

About OpsGenie

OpsGenie is a modern incident management and alerting platform designed to ensure that critical incidents are addressed promptly and efficiently. It integrates seamlessly with various monitoring, ticketing, and collaboration tools to provide a comprehensive solution for managing and responding to incidents.

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Detrack

About Detrack

Detrack is a live delivery tracking system that offers a robust Proof of Delivery system to last-mile couriers and logistics.

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