Connect Play AI and Salesforce to Build Intelligent Automations

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Play AI

When this happens...

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Salesforce

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new Contact is created.

New Lead

New Lead

Triggers when a new Lead is created.

New Record

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

New Case Attachment

New Case Attachment

Triggers when a new Attachment is added to a case.

New Task

New Task

Triggers when a new task is created.

Do thisActions

Action is the task that follows automatically within your Play AI integrations.

Create Agent

Create Agent

Create a new PlayAI Agent.

Update Agent

Update Agent

Updates the properties of the agent with the specified ID.

Create External Function

Create External Function

Use this endpoint to create new external functions.

Update External Function

Update External Function

Updates the properties of the external function with the specified ID.

Delete External Function

Delete External Function

Delete external function with the specified ID.

Create PlayNote

Create PlayNote

Create a new PlayNote by providing a file URL.

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Frequently Asked Questions

How do I start an integration between Play AI and Salesforce?

To start, connect both your Play AI and Salesforce accounts to viaSocket. Once connected, you can set up a workflow where an event in Play AI triggers actions in Salesforce (or vice versa).

Can we customize how data from Play AI is recorded in Salesforce?

Absolutely. You can customize how Play AI data is recorded in Salesforce. This includes choosing which data fields go into which fields of Salesforce, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Play AI and Salesforce?

The data sync between Play AI and Salesforce typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Play AI to Salesforce?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Play AI and Salesforce?

Yes, you can set conditional logic to control the flow of data between Play AI and Salesforce. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Play AI

About Play AI

Play AI is a cutting-edge platform that leverages artificial intelligence to enhance gaming experiences. It offers tools and solutions for game developers to integrate AI-driven features, such as adaptive gameplay, intelligent NPCs, and personalized player experiences, into their games. With Play AI, developers can create more engaging and dynamic games that respond to player actions in real-time.

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Salesforce

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) platform that provides businesses with tools to manage customer interactions, sales processes, and marketing campaigns. It offers a comprehensive suite of applications for sales, service, marketing, and more, enabling organizations to streamline operations and enhance customer engagement.

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