Connect Recall.ai and LiveAgent
Integrate Recall.ai with LiveAgent to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Customers from LiveAgent when New Recording Becomes Ready in Recall.ai
List Conversations from LiveAgent when New Recording Becomes Ready in Recall.ai
Add New Customer in Liveagent when New Recording Becomes Ready in Recall.ai
Add Customer to Group in Liveagent when New Recording Becomes Ready in Recall.ai
Remove Customer From Group in Liveagent when New Recording Becomes Ready in Recall.ai
Popular Recall.ai + LiveAgent flows
Start from a real workflow other teams are already running.
Choose a trigger
Recall.ai
When this happens...
New Recording Becomes Ready
New Transcript Completed
New Webhook Event
Choose an action
LiveAgent
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
List Customers from LiveAgent when New Recording Becomes Ready in Recall.ai
Use this flowList Conversations from LiveAgent when New Recording Becomes Ready in Recall.ai
Use this flowAdd New Customer in Liveagent when New Recording Becomes Ready in Recall.ai
Use this flowAdd Customer to Group in Liveagent when New Recording Becomes Ready in Recall.ai
Use this flowRemove Customer From Group in Liveagent when New Recording Becomes Ready in Recall.ai
Use this flowList Companies in Liveagent when New Recording Becomes Ready in Recall.ai
Use this flowList Customers Groups from LiveAgent when New Recording Becomes Ready in Recall.ai
Use this flowList Departments in Liveagent when New Recording Becomes Ready in Recall.ai
Use this flowList Knowledgebases from LiveAgent when New Recording Becomes Ready in Recall.ai
Use this flowList Tags in Liveagent when New Recording Becomes Ready in Recall.ai
Use this flowSupported Triggers & Actions
Everything you can automate between Recall.ai and LiveAgent.
When this happensTriggers
A trigger is an event that starts a workflow.
New Recording Becomes Ready
Runs when a recording becomes ready and its media is available; you can set the lookback window (minutes).
New Transcript Completed
Runs when a transcript finishes processing.
New Webhook Event
Runs when Recall.ai sends a bot, recording or transcript status event to your webhook.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Recall.ai integrations.
Get Bot
Get a bot with its status history, recordings and download links.
List Bots
List bots filtered by status, platform, meeting link or join time.
Update Scheduled Bot
Change the name, join time, meeting link or settings of a bot that has not joined yet.
Send Bot to Meeting
Send a bot to a Zoom, Google Meet, Teams or Webex meeting now or at a set time to record and transcribe it.
Delete Scheduled Bot
Delete a scheduled bot that has not joined its meeting yet.
Send Chat Message
Send a chat message from a bot into its meeting.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Recall.ai
Recall.ai provides developer APIs for recording, transcribing, and analyzing meetings across Zoom, Google Meet, Microsoft Teams, Webex and more. Send meeting bots, get recordings and transcripts, and schedule bots from connected calendars.
Learn more
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Recall.ai and LiveAgent accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Recall.ai and LiveAgent as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach LiveAgent. No coding required.
Yes. You can set up a workflow where Recall.ai triggers actions in LiveAgent, and a separate workflow where LiveAgent triggers actions in Recall.ai. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Recall.ai and LiveAgent. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Recall.ai and LiveAgent integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
