Full list

Supported Triggers & Actions

Everything you can automate between Returnless and Wati .

When this happensTriggers

A trigger is an event that starts a workflow.

Request Created

Request Created

Triggers when a new request has been created with your Returnless form.

New Event Occurs

New Event Occurs

Runs when a specific event occurs in Wati.

When a chatbot is triggered

When a chatbot is triggered

Runs the workflow automatically when a chatbot is triggered in Wati.

When a template message is sent in Wati

When a template message is sent in Wati

Runs the workflow automatically whenever a template message is sent in Wati.

When a session message is sent

When a session message is sent

Runs the workflow automatically whenever a session message is sent in Wati.

When a new message is received from a contact

When a new message is received from a contact

Runs the workflow automatically when a new message is received from a contact in Wati.

Do thisActions

Action is the task that follows automatically within your Returnless integrations.

Approve a Request

Approve a Request

Approve a request for a return

List All Return Orders

List All Return Orders

List all the return orders.

Reject Request

Reject Request

Rejects a Request in Returnless

Approve a Request Without Shipment

Approve a Request Without Shipment

Approves a Request without Shipment

Create a Tag

Create a Tag

Creates a new tags object.

Update A Tag

Update A Tag

Update a tag.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Returnless
Returnless + Wati
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About Returnless

Returnless is a platform designed to streamline and simplify the process of managing product returns for eCommerce businesses. It offers tools to automate return workflows, enhance customer experience, and reduce the operational costs associated with returns.

Learn more

Frequently Asked Questions

How do I connect Returnless and Wati ?

Sign up for a free viaSocket account, then authorize both your Returnless and Wati accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Returnless and Wati as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Returnless to Wati ?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Wati . No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Returnless triggers actions in Wati , and a separate workflow where Wati triggers actions in Returnless. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Returnless and Wati . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Returnless and Wati integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.