Connect reviews360 and evaluagent to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between reviews360 and evaluagent?

To start, connect both your reviews360 and evaluagent accounts to viaSocket. Once connected, you can set up a workflow where an event in reviews360 triggers actions in evaluagent (or vice versa).

Can we customize how data from reviews360 is recorded in evaluagent?

Absolutely. You can customize how reviews360 data is recorded in evaluagent. This includes choosing which data fields go into which fields of evaluagent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between reviews360 and evaluagent?

The data sync between reviews360 and evaluagent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from reviews360 to evaluagent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between reviews360 and evaluagent?

Yes, you can set conditional logic to control the flow of data between reviews360 and evaluagent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

reviews360

About reviews360

Reviews360 is a review collection platform. Automatically send surveys to your customers via text message and collect reviews on all the major review sites.

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evaluagent

About evaluagent

EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results

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