IntegrationsSandeshChatDrift
SandeshChat + Drift

Connect SandeshChat and Drift to Build Intelligent Automations

Choose a Trigger

SandeshChat

When this happens...

Choose an Action

Drift

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Enable Integrations or automations with these events of SandeshChat and Drift

Enable Integrations or automations with these events of SandeshChat and Drift

Actions

Send Template Message

Send Template Message

Send a SandeshChat template message to a recipient's phone number.

Send Session Message

Send Session Message

Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

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Frequently Asked Questions

How do I start an integration between SandeshChat and Drift?

To start, connect both your SandeshChat and Drift accounts to viaSocket. Once connected, you can set up a workflow where an event in SandeshChat triggers actions in Drift (or vice versa).

Can we customize how data from SandeshChat is recorded in Drift?

Absolutely. You can customize how SandeshChat data is recorded in Drift. This includes choosing which data fields go into which fields of Drift, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SandeshChat and Drift?

The data sync between SandeshChat and Drift typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SandeshChat to Drift?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SandeshChat and Drift?

Yes, you can set conditional logic to control the flow of data between SandeshChat and Drift. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SandeshChat

About SandeshChat

SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.

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Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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