To start, connect both your serviceworks and payload accounts to viaSocket. Once connected, you can set up a workflow where an event in serviceworks triggers actions in payload (or vice versa).

Absolutely. You can customize how serviceworks data is recorded in payload. This includes choosing which data fields go into which fields of payload, setting up custom formats, and filtering out unwanted information.

The data sync between serviceworks and payload typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.