To start, connect both your sidedrawer and helpy pro accounts to viaSocket. Once connected, you can set up a workflow where an event in sidedrawer triggers actions in helpy pro (or vice versa).

Absolutely. You can customize how sidedrawer data is recorded in helpy pro. This includes choosing which data fields go into which fields of helpy pro, setting up custom formats, and filtering out unwanted information.

The data sync between sidedrawer and helpy pro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.