Connect Smartlook and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Smartlook
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Enable Integrations or automations with these events of Smartlook and BoldDesk
Enable Integrations or automations with these events of Smartlook and BoldDesk
Actions
Get Event
Retrieve the details of event
Get Funnel
Retrieve the details of funnel
List Events
Retrieve the details of event
List Funnels
Retrieve the details of funnel
Get Api Stats
This API retrieves event statistics from Smartlook within a specified date range and optional occurrence histogram interval.
Create Ticket
Creates a new support ticket in BoldDesk.
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Frequently Asked Questions
To start, connect both your Smartlook and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartlook triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Smartlook data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Smartlook and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Smartlook and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Smartlook
Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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