Connect SMSFactor and BoldDesk to Build Intelligent Automations

Choose a Trigger

SMSFactor

When this happens...

Choose an Action

BoldDesk

Automatically do this!

Enable Integrations or automations with these events of SMSFactor and BoldDesk

Enable Integrations or automations with these events of SMSFactor and BoldDesk

Actions

Send SMS

Send SMS

Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.

Retrieve Message History

Retrieve Message History

Returns SMS messages sent or received between specified start and end dates. Optional filters include destination number, message content, type (incoming/outgoing), country, and status; supports sorting and pagination.

Create SMS List

Create SMS List

Create a new SMS contact list and add one contact using the recipient's phone number.

Create SMS Template

Create SMS Template

Create a new reusable SMS template.

Create Account

Create Account

Create a new SMSFactor account or sub-account using the provided email, password, and optional profile details.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

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Frequently Asked Questions

How do I start an integration between SMSFactor and BoldDesk?

To start, connect both your SMSFactor and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SMSFactor triggers actions in BoldDesk (or vice versa).

Can we customize how data from SMSFactor is recorded in BoldDesk?

Absolutely. You can customize how SMSFactor data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMSFactor and BoldDesk?

The data sync between SMSFactor and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMSFactor to BoldDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMSFactor and BoldDesk?

Yes, you can set conditional logic to control the flow of data between SMSFactor and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMSFactor

About SMSFactor

SMSFactor is an online platform allowing you to send professional SMS to your clients/patients.

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BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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