To start, connect both your subsocket and essensys accounts to viaSocket. Once connected, you can set up a workflow where an event in subsocket triggers actions in essensys (or vice versa).

Absolutely. You can customize how subsocket data is recorded in essensys. This includes choosing which data fields go into which fields of essensys, setting up custom formats, and filtering out unwanted information.

The data sync between subsocket and essensys typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.