To start, connect both your sumo and docdown accounts to viaSocket. Once connected, you can set up a workflow where an event in sumo triggers actions in docdown (or vice versa).

Absolutely. You can customize how sumo data is recorded in docdown. This includes choosing which data fields go into which fields of docdown, setting up custom formats, and filtering out unwanted information.

The data sync between sumo and docdown typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.