To start, connect both your sumo and livecall accounts to viaSocket. Once connected, you can set up a workflow where an event in sumo triggers actions in livecall (or vice versa).

Absolutely. You can customize how sumo data is recorded in livecall. This includes choosing which data fields go into which fields of livecall, setting up custom formats, and filtering out unwanted information.

The data sync between sumo and livecall typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.