Connect SurveyMonkey and Intercom to Build Intelligent Automations

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SurveyMonkey

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Intercom

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Response Notification

New Response Notification

Send a notification when a new response is submitted to the selected SurveyMonkey survey collector, including the response details.

New Survey

New Survey

Triggers when new a survey is created in SurveyMonkey.

Lead Added Email

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

New Closed Conversation

Triggers when you close a Conversation.

New Company

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Admin initiated message to one user

Triggers when Admin initiated message to one user.

Do thisActions

Action is the task that follows automatically within your SurveyMonkey integrations.

Create a Contact

Create a Contact

Creates a new contact in the address book.

Find Survey

Find Survey

Finds the Surveys by survey id.

Find collector

Find collector

Find collector for one of your survey

Find message

Find message

Find message in surveymonkey

Find Contact By Email

Find Contact By Email

Search for a contact by their email address in database.

List  All Tags

List All Tags

List All Tags

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Frequently Asked Questions

How do I start an integration between SurveyMonkey and Intercom?

To start, connect both your SurveyMonkey and Intercom accounts to viaSocket. Once connected, you can set up a workflow where an event in SurveyMonkey triggers actions in Intercom (or vice versa).

Can we customize how data from SurveyMonkey is recorded in Intercom?

Absolutely. You can customize how SurveyMonkey data is recorded in Intercom. This includes choosing which data fields go into which fields of Intercom, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SurveyMonkey and Intercom?

The data sync between SurveyMonkey and Intercom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SurveyMonkey to Intercom?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SurveyMonkey and Intercom?

Yes, you can set conditional logic to control the flow of data between SurveyMonkey and Intercom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SurveyMonkey

About SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.

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Intercom

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

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