
When this happens...
New Conversation
Updated Conversation

Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new conversation is created.
Trigger when an existing conversation is updated.
runs when new contact arrives
Action is the task that follows automatically within your Tavus integrations.
Generate Speech.
Creates a Video.
Update an Existing video.
Delete an Existing Video.
Update an Existing replica.
Creates a Conversation.

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To start, connect both your Tavus and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Tavus triggers actions in Tiledesk (or vice versa).
Absolutely. You can customize how Tavus data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.
The data sync between Tavus and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tavus and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tavus is an innovative platform that leverages artificial intelligence to create personalized video content at scale. It allows businesses to engage with their audience through customized video messages, enhancing customer interaction and marketing efforts.
Learn MoreTiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn More