Connect Tiledesk and Box
Integrate Tiledesk with Box to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Folder in Box when New contact Arrives in Tiledesk
Add Comment to file in Box when New contact Arrives in Tiledesk
Add Task to File in Box when New contact Arrives in Tiledesk
Add User as Collaborator in Box when New contact Arrives in Tiledesk
Move/Copy file in Box when New contact Arrives in Tiledesk
Popular Tiledesk + Box flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
Box
Automatically do this!
Create Folder
Add Comment to file
Add Task to File
Add User as Collaborator
Move/Copy file
Create Folder in Box when New contact Arrives in Tiledesk
Use this flowAdd Comment to file in Box when New contact Arrives in Tiledesk
Use this flowAdd Task to File in Box when New contact Arrives in Tiledesk
Use this flowAdd User as Collaborator in Box when New contact Arrives in Tiledesk
Use this flowMove/Copy file in Box when New contact Arrives in Tiledesk
Use this flowCreate a Contact in Tiledesk when New Event in Box
Use this flowSend Message to Conversation in Tiledesk when New Event in Box
Use this flowInvite a team member to Tiledesk when New Event in Box
Use this flowCreate saved reply in Tiledesk when New Event in Box
Use this flowCreate tag in Tiledesk when New Event in Box
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and Box.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Event
Triggered when a new event is performed.
New File
Trigger when a new file add to folder.
New Folder
Triggers when you add a new folder
Task Assigned to you
Triggered when you are assigned a task
New Comment
Triggers when someone comments on a file in a folder you own/collaborate on.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About Box
Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and Box accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Box as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Box. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Box, and a separate workflow where Box triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Box. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Box integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
