Connect Tiledesk and FuseDesk
Integrate Tiledesk with FuseDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Fusedesk when New contact Arrives in Tiledesk
Create FuseDesk Case in Fusedesk when New contact Arrives in Tiledesk
Update Contact in Fusedesk when New contact Arrives in Tiledesk
Update FuseDesk Case in Fusedesk when New contact Arrives in Tiledesk
Find a Contact in FuseDesk when New contact Arrives in Tiledesk
Popular Tiledesk + FuseDesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
FuseDesk
Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
Create Contact in Fusedesk when New contact Arrives in Tiledesk
Use this flowCreate FuseDesk Case in Fusedesk when New contact Arrives in Tiledesk
Use this flowUpdate Contact in Fusedesk when New contact Arrives in Tiledesk
Use this flowUpdate FuseDesk Case in Fusedesk when New contact Arrives in Tiledesk
Use this flowFind a Contact in FuseDesk when New contact Arrives in Tiledesk
Use this flowList Case from FuseDesk when New contact Arrives in Tiledesk
Use this flowList Unassigned Emails from FuseDesk when New contact Arrives in Tiledesk
Use this flowList Trashed Emails in FuseDesk when New contact Arrives in Tiledesk
Use this flowList All Reps from FuseDesk when New contact Arrives in Tiledesk
Use this flowList Case Tags from FuseDesk when New contact Arrives in Tiledesk
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and FuseDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Contact Updated
Triggers when a contact is updated in FuseDesk
Contact Created
Triggers when a contact is created in FuseDesk
Case Created
Triggers when a new FuseDesk case is created.
Case Updated
Triggers when a new FuseDesk case is updated.
Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About FuseDesk
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and FuseDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and FuseDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach FuseDesk. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in FuseDesk, and a separate workflow where FuseDesk triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and FuseDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and FuseDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
