Integrate Tiledesk with My Dukaan to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Customer to My Dukaan when New contact Arrives in Tiledesk
Get all Orders in Mydukaan when New contact Arrives in Tiledesk
Create Category in My Dukaan when New contact Arrives in Tiledesk
Add Product to My Dukaan when New contact Arrives in Tiledesk
Create Discount Coupon in My Dukaan when New contact Arrives in Tiledesk
Start from a real workflow other teams are already running.
Tiledesk
When this happens...
New contact Arrives
My Dukaan
Automatically do this!
Add Customer
Get all Orders
Create Category
Add Product
Create Discount Coupon
Create Warehouse
Create a Customer Tag
Search Product
Search Category
Get all Inventory Products
Add Customer to My Dukaan when New contact Arrives in Tiledesk
Use this flowGet all Orders in Mydukaan when New contact Arrives in Tiledesk
Use this flowCreate Category in My Dukaan when New contact Arrives in Tiledesk
Use this flowAdd Product to My Dukaan when New contact Arrives in Tiledesk
Use this flowCreate Discount Coupon in My Dukaan when New contact Arrives in Tiledesk
Use this flowCreate Warehouse in My Dukaan when New contact Arrives in Tiledesk
Use this flowCreate a Customer Tag in My Dukaan when New contact Arrives in Tiledesk
Use this flowSearch Product in My Dukaan when New contact Arrives in Tiledesk
Use this flowSearch Category in My Dukaan when New contact Arrives in Tiledesk
Use this flowGet all Inventory Products from My Dukaan when New contact Arrives in Tiledesk
Use this flowEverything you can automate between Tiledesk and My Dukaan.
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggers when a new customer is added.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreDukaan is a platform that enables businesses to create and manage their online stores with ease. It provides tools for setting up an eCommerce website, managing products, processing payments, and handling orders, all without requiring any technical expertise.
Learn moreSign up for a free viaSocket account, then authorize both your Tiledesk and My Dukaan accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and My Dukaan as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach My Dukaan. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in My Dukaan, and a separate workflow where My Dukaan triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and My Dukaan. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and My Dukaan integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.