Connect Tiledesk and Toggl Track to Build Intelligent Automations

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Tiledesk

When this happens...

Choose an Action

Toggl Track

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Ready to use Tiledesk and Toggl Track automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Client

New Client

Return clients added to the selected workspace within the specified recent time period.

New Project

New Project

Retrieve projects created in the selected workspace within the specified recent time window (in minutes).

New Tag

New Tag

Retrieve tags in the selected workspace that were created within the last N minutes.

New Time Entry

New Time Entry

Retrieve time entries created within the specified recent period, filtered by workspace, project, task, or tag.

New Time Entry Started

New Time Entry Started

Trigger when new time entry is started

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Tiledesk and Toggl Track?

To start, connect both your Tiledesk and Toggl Track accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Toggl Track (or vice versa).

Can we customize how data from Tiledesk is recorded in Toggl Track?

Absolutely. You can customize how Tiledesk data is recorded in Toggl Track. This includes choosing which data fields go into which fields of Toggl Track, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Tiledesk and Toggl Track?

The data sync between Tiledesk and Toggl Track typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Tiledesk to Toggl Track?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Tiledesk and Toggl Track?

Yes, you can set conditional logic to control the flow of data between Tiledesk and Toggl Track. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Toggl Track

About Toggl Track

Toggl Track is a time tracking tool designed to help individuals and teams measure and manage their work hours effectively. It offers features like time tracking, reporting, and project management across web, desktop, and mobile platforms.

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