Connect Tiledesk and TopMessage
Integrate Tiledesk with TopMessage to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message via TopMessage when New contact Arrives in Tiledesk
List Messages from TopMessage when New contact Arrives in Tiledesk
Get Message by ID from TopMessage when New contact Arrives in Tiledesk
Create a Contact in Tiledesk when Message Is Read in TopMessage
Send Message to Conversation in Tiledesk when Message Is Read in TopMessage
Popular Tiledesk + TopMessage flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
TopMessage
Automatically do this!
Send Message
List Messages
Get Message by ID
Send Message via TopMessage when New contact Arrives in Tiledesk
Use this flowList Messages from TopMessage when New contact Arrives in Tiledesk
Use this flowGet Message by ID from TopMessage when New contact Arrives in Tiledesk
Use this flowCreate a Contact in Tiledesk when Message Is Read in TopMessage
Use this flowSend Message to Conversation in Tiledesk when Message Is Read in TopMessage
Use this flowInvite a team member to Tiledesk when Message Is Read in TopMessage
Use this flowCreate saved reply in Tiledesk when Message Is Read in TopMessage
Use this flowCreate tag in Tiledesk when Message Is Read in TopMessage
Use this flowCreate support request in Tiledesk when Message Is Read in TopMessage
Use this flowUpdate Contact in Tiledesk when Message Is Read in TopMessage
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and TopMessage.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Message Is Read
Runs when message is read
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About TopMessage
TopMessage is a business messaging platform that enables companies to send SMS and WhatsApp messages through a single dashboard. It helps businesses manage marketing campaigns, customer communication, OTP verification, and automated messaging with easy-to-use APIs and tools. [1]: https://topmessage.com/?utm_source=chatgpt.com "TopMessage | Secure & Efficient Business Messaging Solutions"
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and TopMessage accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and TopMessage as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach TopMessage. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in TopMessage, and a separate workflow where TopMessage triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and TopMessage. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and TopMessage integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
