
When this happens...
New contact Arrives

Automatically do this!
Enable Integrations or automations with these events of Tiledesk and upfluence
runs when new contact arrives
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and upfluence accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in upfluence (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in upfluence. This includes choosing which data fields go into which fields of upfluence, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and upfluence typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and upfluence. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreUpfluence is an influencer platform that lets you identify organic influencers in your own customer base & website audience. Collect social data when visitors are browsing your site or during checkout and analyze their social data.
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