
When this happens...
New contact Arrives

Automatically do this!
Create or Update Contact
Create Project
Create Purchase Order
Create New Quote
Find a Purchase Order
Find Invoice
Find Contact
Add Note to Invoice
Add Stock Items
Create Bank Transfer
Create an Xero Invoice
Get Balance Sheet
Get Report of Profit and Loss
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggers when you add a new contact
Triggers when a new quote is created
Triggers When A New Credit Note Is Created
Triggers when a new purchase order is created
Triggers When You Add A New Bill
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and Xero accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Xero (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Xero. This includes choosing which data fields go into which fields of Xero, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Xero typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Xero. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreXero is a cloud-based accounting software platform for small and medium-sized businesses. It connects business owners with their financial data and advisors anytime, anywhere, on any device.
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