Connect Timekit and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Timekit
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Timekit and Groove automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Ticket Opened
Triggers when a ticket is opened.
Ticket Moved
Triggers when a ticket is moved to a different mailbox.
Do thisActions
Action is the task that follows automatically within your Timekit integrations.
List Resources
Get all resources for the app.
List Bookings
Get all bookings.
List Booking Groups
Get all group bookings.
List Projects
Get all projects.
List Locations
Get all locations.
List Services
Get a list of all the services.
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Frequently Asked Questions
To start, connect both your Timekit and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Timekit triggers actions in Groove (or vice versa).
Absolutely. You can customize how Timekit data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Timekit and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Timekit and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Timekit
Timekit lets you build scalable and flexible booking experiences and scheduling flows that grow your business.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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