IntegrationsVista SocialHelp Scout
Vista Social + Help Scout

Connect Vista Social and Help Scout to Build Intelligent Automations

Choose a Trigger

Vista Social

When this happens...

Choose an Action

Help Scout

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

Request a new Trigger for Vista Social

Do thisActions

Action is the task that follows automatically within your Vista Social integrations.

List Profiles

List Profiles

Retrieves all connected social profiles.

Create Post

Create Post

Create a new post on Vista Social

Create Comment

Create Comment

Create a comment for a given post.

Find Post

Find Post

Retrieve the details of selected post.

Find Group

Find Group

Retrieve the details of group by its name.

List Comments

List Comments

Retrieve all the comments of a specific post.

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Frequently Asked Questions

How do I start an integration between Vista Social and Help Scout?

To start, connect both your Vista Social and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Vista Social triggers actions in Help Scout (or vice versa).

Can we customize how data from Vista Social is recorded in Help Scout?

Absolutely. You can customize how Vista Social data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Vista Social and Help Scout?

The data sync between Vista Social and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Vista Social to Help Scout?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Vista Social and Help Scout?

Yes, you can set conditional logic to control the flow of data between Vista Social and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Vista Social

About Vista Social

Vista Social is an all-in-one social media management platform for brands and agencies

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Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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