
When this happens...
New Event Occurs

Automatically do this!
Create Presentation
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.
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To start, connect both your Wati and Alai accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Alai (or vice versa).
Absolutely. You can customize how Wati data is recorded in Alai. This includes choosing which data fields go into which fields of Alai, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Alai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Alai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreAlai is a cutting-edge platform designed to enhance productivity and streamline workflows through advanced AI tools. It offers innovative solutions for businesses looking to leverage artificial intelligence for improved efficiency and decision-making.
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