
When this happens...
New Event Occurs

Automatically do this!
Create Idea
Update Idea
Find Idea
Add Follower
List All Ideas
List Followers
Delete an idea
Upvote Idea
Add Comment To Idea
Remove Vote From Idea
Remove a Follower
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Runs when new idea is added
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.
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To start, connect both your Wati and Frill accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Frill (or vice versa).
Absolutely. You can customize how Wati data is recorded in Frill. This includes choosing which data fields go into which fields of Frill, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Frill typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Frill. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreFrill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn More