
When this happens...
New Event

Automatically do this!
Create or Update Scheduled Payment
Add a Source to a Payer
Create or Update Payer
Add a Subscription
Find a Subscription
Create Realtime Payment
Find an Event
Find Payer
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a specific event occurs in Wati
Triggered when a new payer created in Pinch Payments.
Triggered when a new subscription is created in Pinch Payments.
Triggered when a new payment is created in Pinch Payments.
Triggered when a payer is updated in Pinch Payments.
Triggered when a new payment scheduled is created in Pinch Payments.
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Pinch Payments accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Pinch Payments (or vice versa).
Absolutely. You can customize how Wati data is recorded in Pinch Payments. This includes choosing which data fields go into which fields of Pinch Payments, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Pinch Payments typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Pinch Payments. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MorePinch Payments is a PCI Compliant Australian payments platform designed to simplify and automate the process of rent payments and property management. It offers seamless payment processing for standard and recurring invoices, standalone transactions, and subscriptions. With Pinch, tenants and landlords can easily manage and track payments, using automated bank account, direct debit, and credit card options for a smooth experience.
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