
When this happens...
New Event

Automatically do this!
Mark as Finished
Remove Person From Campaign
Create Person and Push to Campaign
Create Person
Add Step to Campaign
List Campaigns
List Campaign Schedules
List Schedules
List Contacts
List Lists
List Templates
List Contact Statistics
List Email Accounts
List Custom Fields
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a specific event occurs in Wati
Action is the task that follows automatically within your Wati integrations.
Send a predefined WhatsApp message template.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Reply accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Reply (or vice versa).
Absolutely. You can customize how Wati data is recorded in Reply. This includes choosing which data fields go into which fields of Reply, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Reply typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Reply. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreReply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.
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