
When this happens...
New Event

Automatically do this!
Enable Integrations or automations with these events of Wati and Rocket.Chat
Triggers when a specific event occurs in Wati
Send a predefined WhatsApp message template with optional parameters to a recipient's phone number.
Create a new Contact in Wati.
Send a WhatsApp Message to an open session.
Update an existing Contact with attributes on WATI.
Start a chat bot in specific wati contact.
Assign conversation to other user/agent.
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Wati and Rocket.Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Rocket.Chat (or vice versa).
Absolutely. You can customize how Wati data is recorded in Rocket.Chat. This includes choosing which data fields go into which fields of Rocket.Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Wati and Rocket.Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Wati and Rocket.Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
Learn MoreRocket.Chat is an Open Source team communication platform: features from team chat to helpdesk live-chat, video conferencing and many more.
Learn More