Connect Wati and Zendesk Sell to Build Intelligent Automations

Choose a Trigger

Wati

When this happens...

Choose an Action

Zendesk Sell

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Event

New Event

Triggers when a specific event occurs in Wati

New Product in Catalog

New Product in Catalog

Triggers when a new product is added in catalog

New Task

New Task

Triggers when a new task is created

New Note

New Note

Triggers when a new note is created

New Lead

New Lead

Triggers when a new lead is created

New Deal

New Deal

Triggers when a new deal is created

Do thisActions

Action is the task that follows automatically within your Wati integrations.

Send Template Based What's App Message

Send Template Based What's App Message

Send an approved template whatsapp message.

Add Contact

Add Contact

Create a new Contact in Wati.

Send Session Message

Send Session Message

Send a WhatsApp Message to an open session.

Update Contact Attributes

Update Contact Attributes

Update an existing Contact with attributes on WATI.

Start Chat Bot

Start Chat Bot

Start a chat bot in specific wati contact.

Assign User

Assign User

Assign conversation to other user/agent.

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Frequently Asked Questions

How do I start an integration between Wati and Zendesk Sell?

To start, connect both your Wati and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in Wati triggers actions in Zendesk Sell (or vice versa).

Can we customize how data from Wati is recorded in Zendesk Sell?

Absolutely. You can customize how Wati data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Wati and Zendesk Sell?

The data sync between Wati and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Wati to Zendesk Sell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Wati and Zendesk Sell?

Yes, you can set conditional logic to control the flow of data between Wati and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Wati

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

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Zendesk Sell

About Zendesk Sell

Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.

Learn More