Connect BoldDesk and Apollo to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Apollo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Account

New Account

Triggers when a new account is created

New Contact

New Contact

Triggers when a new contact is created

Contact Updated

Contact Updated

Triggers when an existing account is updated

Request a new Trigger for BoldDesk

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Step by step guides to integrate BoldDesk and Apollo

Frequently Asked Questions

How do I start an integration between BoldDesk and Apollo?

To start, connect both your BoldDesk and Apollo accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Apollo (or vice versa).

Can we customize how data from BoldDesk is recorded in Apollo?

Absolutely. You can customize how BoldDesk data is recorded in Apollo. This includes choosing which data fields go into which fields of Apollo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Apollo?

The data sync between BoldDesk and Apollo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Apollo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Apollo?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Apollo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Apollo

About Apollo

Apollo is a unified engagement platform that is the foundation for your entire end-to-end sales strategy. Teams get access to a database of over 200 million contacts, as well as a host of different engagement and analytics tools.

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