Connect Facebook Messenger and Userback
Integrate Facebook Messenger with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New Page Message in Facebook Messenger
List Projects in Userback when New Page Message in Facebook Messenger
Create a Feedback in Userback when New Page Message in Facebook Messenger
List Comments from a Feedback from Userback when New Page Message in Facebook Messenger
List Members from Userback when New Page Message in Facebook Messenger
Popular Facebook Messenger + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Page Message in Facebook Messenger
Use this flowList Projects in Userback when New Page Message in Facebook Messenger
Use this flowCreate a Feedback in Userback when New Page Message in Facebook Messenger
Use this flowList Comments from a Feedback from Userback when New Page Message in Facebook Messenger
Use this flowList Members from Userback when New Page Message in Facebook Messenger
Use this flowList SessionRecordings in Userback when New Page Message in Facebook Messenger
Use this flowSend Message from Page via Facebook Messenger when New Feedback from Userback
Use this flowSend Receipt Template in Facebook_messenger when New Feedback from Userback
Use this flowSet Messenger Welcome Screen in Facebook Messenger when New Feedback from Userback
Use this flowSet Ice Breakers in Facebook Messenger when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Userback, and a separate workflow where Userback triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
