Connect Gorgias and Trello to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Trello

Automatically do this!

Ready to use Gorgias and Trello automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

New/Updated Board

New/Updated Board

Triggers when a new board is added or updated

Card Archieved

Card Archieved

Triggers when a card is archieved in trello

New Notification

New Notification

Triggers when you get a new notification in trello

New Comment in Card

New Comment in Card

Triggers when a new Comment is added to a card in trello

New Card

New Card

Triggers when a new card is created

Do thisActions

Action is the task that follows automatically within your Gorgias integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Step by step guides to integrate Gorgias and Trello

Frequently Asked Questions

How do I start an integration between Gorgias and Trello?

To start, connect both your Gorgias and Trello accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Trello (or vice versa).

Can we customize how data from Gorgias is recorded in Trello?

Absolutely. You can customize how Gorgias data is recorded in Trello. This includes choosing which data fields go into which fields of Trello, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Trello?

The data sync between Gorgias and Trello typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Trello?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Trello?

Yes, you can set conditional logic to control the flow of data between Gorgias and Trello. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Trello

About Trello

Track progress of tasks in one convenient place with a visual layout that adds 'ta-da' to your to-do's

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