Integrate InvGate Service Management with Shoppy to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when New Order Is Placed in Shoppy
Get Users from InvGate Service Management when New Order Is Placed in Shoppy
Get Incident Details from InvGate Service Management when New Order Is Placed in Shoppy
Create Incident in InvGate Service Management when New Product Is Created in Shoppy
Get Users from InvGate Service Management when New Product Is Created in Shoppy
Start from a real workflow other teams are already running.
InvGate Service Management
When this happens...
Shoppy
Automatically do this!
Create product
Update Product
Delete Product
List Queries
Create Payment
Create Incident in InvGate Service Management when New Order Is Placed in Shoppy
Use this flowGet Users from InvGate Service Management when New Order Is Placed in Shoppy
Use this flowGet Incident Details from InvGate Service Management when New Order Is Placed in Shoppy
Use this flowCreate Incident in InvGate Service Management when New Product Is Created in Shoppy
Use this flowGet Users from InvGate Service Management when New Product Is Created in Shoppy
Use this flowGet Incident Details from InvGate Service Management when New Product Is Created in Shoppy
Use this flowCreate User in InvGate Service Management when New Product Is Created in Shoppy
Use this flowGet Categories from InvGate Service Management when New Order Is Placed in Shoppy
Use this flowCreate User in InvGate Service Management when New Order Is Placed in Shoppy
Use this flowGet Categories from InvGate Service Management when New Product Is Created in Shoppy
Use this flowEverything you can automate between InvGate Service Management and Shoppy.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new order is placed in Shoppy.
runs when New Product Is Created
Action is the task that follows automatically within your InvGate Service Management integrations.
Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
Retrieve service categories used to classify incidents and service requests.
Action to list users
Retrieve details for a specific incident by ID, with options to include comments and format dates.
Create a new user with profile, contact, manager, and address details.
Create a new product.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreShoppy is a versatile eCommerce platform that enables users to create and manage online stores with ease. It offers a range of features for product management, payment processing, and customer engagement, making it ideal for businesses looking to expand their online presence.
Learn moreSign up for a free viaSocket account, then authorize both your InvGate Service Management and Shoppy accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Shoppy as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shoppy. No coding required.
Yes. You can set up a workflow where InvGate Service Management triggers actions in Shoppy, and a separate workflow where Shoppy triggers actions in InvGate Service Management. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between InvGate Service Management and Shoppy. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire InvGate Service Management and Shoppy integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.