Connect InvGate Service Management and Slide
Integrate InvGate Service Management with Slide to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when When a new contact is created in Slide
Get Categories from InvGate Service Management when When a new contact is created in Slide
Get Users from InvGate Service Management when When a new contact is created in Slide
Get Incident Details from InvGate Service Management when When a new contact is created in Slide
Create User in InvGate Service Management when When a new contact is created in Slide
Popular InvGate Service Management + Slide flows
Start from a real workflow other teams are already running.
Choose a trigger
InvGate Service Management
When this happens...
- Request a new Trigger for InvGate Service Management
Choose an action
Slide
Automatically do this!
Send One-Time Password
Send WhatsApp Template Message
Send Email From Template
Create Email Contact
List SMS Campaigns
Create Incident in InvGate Service Management when When a new contact is created in Slide
Use this flowGet Categories from InvGate Service Management when When a new contact is created in Slide
Use this flowGet Users from InvGate Service Management when When a new contact is created in Slide
Use this flowGet Incident Details from InvGate Service Management when When a new contact is created in Slide
Use this flowCreate User in InvGate Service Management when When a new contact is created in Slide
Use this flowCreate Incident in InvGate Service Management when When a new WhatsApp message is received in Slide
Use this flowGet Categories from InvGate Service Management when When a new WhatsApp message is received in Slide
Use this flowGet Users from InvGate Service Management when When a new WhatsApp message is received in Slide
Use this flowGet Incident Details from InvGate Service Management when When a new WhatsApp message is received in Slide
Use this flowCreate User in InvGate Service Management when When a new WhatsApp message is received in Slide
Use this flowSupported Triggers & Actions
Everything you can automate between InvGate Service Management and Slide.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new contact is created
Runs the workflow automatically whenever a new contact is created in the account.
When a new WhatsApp message is received
Runs the workflow automatically whenever a new WhatsApp message is received in the account.
When an email is delivered
Runs the workflow automatically whenever an email is confirmed as delivered to the recipient.
When a new order is created
Runs the workflow automatically when a new order is created in the connected Shopify store.
When a voice call is completed
Runs the workflow automatically whenever a voice call is completed.
When a contact is updated
Runs the workflow automatically whenever a contact is updated.
Do thisActions
Action is the task that follows automatically within your InvGate Service Management integrations.
Create Incident
Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
Get Categories
Retrieve service categories used to classify incidents and service requests.
Get Users
Action to list users
Get Incident Details
Retrieve details for a specific incident by ID, with options to include comments and format dates.
Create User
Create a new user with profile, contact, manager, and address details.
Send One-Time Password
Send a one-time password (OTP) to a phone number using a specified OTP widget configuration.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
Learn moreSimilar apps
About Slide
Slide by Synquic is an omnichannel marketing and messaging automation platform. Automate Instagram DMs (including comment-to-DM and story replies), run WhatsApp Business API broadcasts and flows, build chatbots, send email campaigns and drips, and trigger AI voice calls—all from one dashboard. As a Meta Verified Tech Partner, Slide helps brands capture leads, engage customers, and drive conversions with analytics and ecommerce integrations like Shopify. Trusted by 40+ brands across India.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Slide accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Slide as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slide. No coding required.
Yes. You can set up a workflow where InvGate Service Management triggers actions in Slide, and a separate workflow where Slide triggers actions in InvGate Service Management. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between InvGate Service Management and Slide. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire InvGate Service Management and Slide integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
