Connect Tiledesk and Userback
Integrate Tiledesk with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New contact Arrives in Tiledesk
List Projects in Userback when New contact Arrives in Tiledesk
Create a Feedback in Userback when New contact Arrives in Tiledesk
List Comments from a Feedback from Userback when New contact Arrives in Tiledesk
List Members from Userback when New contact Arrives in Tiledesk
Popular Tiledesk + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Tiledesk
When this happens...
New contact Arrives
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New contact Arrives in Tiledesk
Use this flowList Projects in Userback when New contact Arrives in Tiledesk
Use this flowCreate a Feedback in Userback when New contact Arrives in Tiledesk
Use this flowList Comments from a Feedback from Userback when New contact Arrives in Tiledesk
Use this flowList Members from Userback when New contact Arrives in Tiledesk
Use this flowList SessionRecordings in Userback when New contact Arrives in Tiledesk
Use this flowCreate a Contact in Tiledesk when New Feedback from Userback
Use this flowSend Message to Conversation in Tiledesk when New Feedback from Userback
Use this flowInvite a team member to Tiledesk when New Feedback from Userback
Use this flowCreate saved reply in Tiledesk when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Tiledesk and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Tiledesk and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Tiledesk triggers actions in Userback, and a separate workflow where Userback triggers actions in Tiledesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Tiledesk and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Tiledesk and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
