Connect Facebook Messenger and Tiledesk
Integrate Facebook Messenger with Tiledesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Contact in Tiledesk when New Page Message in Facebook Messenger
Send Message to Conversation in Tiledesk when New Page Message in Facebook Messenger
Invite a team member to Tiledesk when New Page Message in Facebook Messenger
Create saved reply in Tiledesk when New Page Message in Facebook Messenger
Create tag in Tiledesk when New Page Message in Facebook Messenger
Popular Facebook Messenger + Tiledesk flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
Tiledesk
Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
Create a Contact in Tiledesk when New Page Message in Facebook Messenger
Use this flowSend Message to Conversation in Tiledesk when New Page Message in Facebook Messenger
Use this flowInvite a team member to Tiledesk when New Page Message in Facebook Messenger
Use this flowCreate saved reply in Tiledesk when New Page Message in Facebook Messenger
Use this flowCreate tag in Tiledesk when New Page Message in Facebook Messenger
Use this flowCreate support request in Tiledesk when New Page Message in Facebook Messenger
Use this flowUpdate Contact in Tiledesk when New Page Message in Facebook Messenger
Use this flowCreate label in Tiledesk when New Page Message in Facebook Messenger
Use this flowCreate group in Tiledesk when New Page Message in Facebook Messenger
Use this flowSend Message from Page via Facebook Messenger when New contact Arrives in Tiledesk
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Tiledesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
New contact Arrives
runs when new contact arrives
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Tiledesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Tiledesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Tiledesk. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Tiledesk, and a separate workflow where Tiledesk triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Tiledesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Tiledesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
