Connect InvGate Service Management and Planable
Integrate InvGate Service Management with Planable to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Incident in InvGate Service Management when When a new post is created in Planable
Get Categories from InvGate Service Management when When a new post is created in Planable
Get Users from InvGate Service Management when When a new post is created in Planable
Get Incident Details from InvGate Service Management when When a new post is created in Planable
Create User in InvGate Service Management when When a new post is created in Planable
Popular InvGate Service Management + Planable flows
Start from a real workflow other teams are already running.
Choose a trigger
InvGate Service Management
When this happens...
- Request a new Trigger for InvGate Service Management
Choose an action
Planable
Automatically do this!
Create Post
Add Comment to Post
Update Post
Create Campaign
Update Campaign
View Campaign Details
List Campaigns
Find Post By ID
List Posts
Get Post Comments
Create a Story
List Workspaces
List Pages
List Labels
Find Media
Create Incident in InvGate Service Management when When a new post is created in Planable
Use this flowGet Categories from InvGate Service Management when When a new post is created in Planable
Use this flowGet Users from InvGate Service Management when When a new post is created in Planable
Use this flowGet Incident Details from InvGate Service Management when When a new post is created in Planable
Use this flowCreate User in InvGate Service Management when When a new post is created in Planable
Use this flowCreate Incident in InvGate Service Management when When a post becomes fully approved in the workspace in Planable
Use this flowGet Categories from InvGate Service Management when When a post becomes fully approved in the workspace in Planable
Use this flowGet Users from InvGate Service Management when When a post becomes fully approved in the workspace in Planable
Use this flowGet Incident Details from InvGate Service Management when When a post becomes fully approved in the workspace in Planable
Use this flowCreate User in InvGate Service Management when When a post becomes fully approved in the workspace in Planable
Use this flowSupported Triggers & Actions
Everything you can automate between InvGate Service Management and Planable.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new post is created
Runs the workflow automatically when a new post is created in the workspace.
When a post becomes fully approved in the workspace
Runs the workflow automatically whenever a post becomes fully approved in the workspace.
When a post is published
Runs the workflow automatically whenever a post is published in your Planable account.
Do thisActions
Action is the task that follows automatically within your InvGate Service Management integrations.
Create Incident
Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.
Get Categories
Retrieve service categories used to classify incidents and service requests.
Get Users
Action to list users
Get Incident Details
Retrieve details for a specific incident by ID, with options to include comments and format dates.
Create User
Create a new user with profile, contact, manager, and address details.
Create Post
Creates a new social media post in Planable.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About InvGate Service Management
InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.
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About Planable
Planable is a collaboration‑first social media management platform for teams and agencies to create, plan, collaborate, approve, schedule, engage, and analyze content in one place. It offers native‑like post previews, a unified calendar, grid and feed views, in‑context comments, suggestions and annotations, customizable multi‑step approvals (including kanban approvals), bulk actions across brands and locations, client‑friendly share links, and reporting—supporting Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, Threads, X (Twitter), and Google Business Profile.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Planable accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Planable as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Planable. No coding required.
Yes. You can set up a workflow where InvGate Service Management triggers actions in Planable, and a separate workflow where Planable triggers actions in InvGate Service Management. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between InvGate Service Management and Planable. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire InvGate Service Management and Planable integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.