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Explore our diverse range of Customer Support Tools , structured for easy integration. Optimize your Customer Support processes with tools that connect and collaborate smoothly.
HappyFox is a customer support, ticket support software that ensures lowest response time for all your customers queries. A really simple help desk!
AnswerForce is a live answering service that helps small businesses stay connected with customers during business and off-hours with solutions like customer support, lead capture, appointment setting and more. The AnswerForce app lets you view the transcript of your customer calls, organize internal messages and supports a wide range of integrations with various other business tools.
Onsite Support is a web-based help desk support tool that streamline operations.
Powerful live chat software built from ground-up for super fast customer support.
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
MobileMonkey is a leading platform for creating and managing chatbots for marketing, sales, and customer support across various messaging platforms. It enables businesses to engage with their audience through automated conversations, enhancing customer interaction and driving conversions.
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
Issuetrak is an operational management platform to help you solve problems, control chaos, and experience less stress.
HappyDesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.
The HubSpot Chatbot Builder is a powerful tool designed to help businesses create and manage chatbots for customer engagement and support. It integrates seamlessly with HubSpot's CRM, allowing for personalized and automated interactions with website visitors, enhancing customer experience and driving conversions.
CXera enables “one-click” creation of microsites that help you collaborate, track, take action and continuously improve customer success.
24/7 Answering Service: Never Miss Another Call. Family Owned and Operated Since 1974.
HubSpot Service Hub is a comprehensive customer service platform designed to enhance customer support and engagement. It offers a suite of tools to manage customer interactions, track support tickets, and improve customer satisfaction through efficient communication and feedback mechanisms.
HelpDesk is a ticketing software for effortless customer support
Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.
Helpjuice’s is a knowledge base software designed from the ground up to help you scale your customer support, and, collaborate better with your team.
indemandly is a messaging app for your website & social media that helps convert visitors into customers.
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.
Layerise helps you build product assistants that guide and interact with your customers.
neetoChat is an all-in-one chat solution for your business. Chat with your customers live and help them find what they're looking for.
Noora is a product feedback tool for collecting user feedback and ideas, so you can build a product your customers will love.
Phedone is an natural language processing tool to automate and improve your customer ticketing and knowledge base flow
Responsly is a digital feedback platform that get you the right answers.
Stonly is a modern knowledge management platform for customer service that drives fast, accurate resolutions.
Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.
Chat Agents is a true human-managed 24/7 website live chat service provider.
Cataleya Chat is the AI Assistant Every Modern Realtor Needs
AnswerConnect is a 24*7 live answering service that accepts inbound customer calls your business receives, assists your customers and helps them schedule appointments with your business.
CallPaaS is a cloud-based telephony solution for businesses of all sizes.
Chatlio is a live chat tool to chat with visitors directly from Slack.
Channel Talk: an all-in-one business messenger that combines live chat, team messaging, and a built-in customer database in one platform.
Malcolm! is a set of easy to use tools that lets your users service, interact and engage with you online.
ChayAll is a tool that allows you to centralize all your instant messaging customer messages within a single platform
Bestomer is a platform to help you build, share, engage and act to provide great experiences for your customers. Integrate with our Zapier API to automatically engage your Bestomers and get/give help when it's needed.
SignalZen is a simple but powerful cloud SaaS live support product that focuses on Slack integration.
Comm100 is a live chat support software that enables businesses or organizations to communicate with their website visitors in real-time so as to improve conversions, sales, and customer satisfaction.
Textline is a text messaging platform for your business. Share one or more phone numbers for receiving, managing, & responding to messages.
DeskMoz is 24x7 live chat agent service provider that helps you in generating sales leads and providing support to new and existing customers.
Pulsedesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.
Ziwo Cloud Contact Center is an app with readymade CRM plugins to connect real or virtual agents with phone numbers in any country.
Froged is a messaging platform that combines modern live chat, in-app messenger, knowledge base, user behavior tracking, and email automation.
Refundme.io's standardised technology and processes increase speed, volume, security and efficiency of refunds and payments.
If your app isn’t available on viaSocket, simply request an integration, and our team will build it for you, ensuring seamless connection and effortless automation of your workflows.
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
Enhance your team's productivity with viaSocket. Discover innovative tools and strategies designed to streamline workflows and improve collaboration effectively.
Chatbot integration refers to the process of connecting a chatbot to various third-party applications, tools, or platforms in order to enhance its functionality and provide a seamless user experience.