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Explore our diverse range of Customer Support Tools , structured for easy integration. Optimize your Customer Support processes with tools that connect and collaborate smoothly.
Notificare is a comprehensive platform designed to enhance customer engagement through personalized notifications and messaging. It offers tools for creating, managing, and analyzing push notifications, in-app messaging, and email campaigns, helping businesses to effectively reach and interact with their audience.
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.
BotStar is a chatbot development platform that lets you design and build your chatbots with minimal development and a visual editor.
Gupshup is a comprehensive messaging platform that enables businesses to build conversational experiences across various messaging channels. It provides tools for creating chatbots, managing customer interactions, and automating communication processes, making it easier for businesses to engage with their audience effectively.
Formilla.com is a leading provider of customer messaging software using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform.
ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.
NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.
Botse is a cutting-edge platform designed to enhance customer interactions through AI-driven chatbots and automation tools. It empowers businesses to streamline communication, improve customer support, and boost engagement by leveraging intelligent bots that can handle a variety of tasks efficiently.
Nicereply is a customer feedback management tool that helps companies collect, analyze, and act on customer feedback to improve service quality and customer satisfaction.
Deskpro is a web-based helpdesk software with multiple channel support.
ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.
SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.
It's easy to build bots, but hard to get the desired results. This is where WotNot steps in, providing a done-for-you service. We build a pipeline of qualified leads, automate your support, without increasing headcount with our no-code chatbot platform.
ChatBot is a versatile platform designed to create, manage, and deploy chatbots for various applications, enhancing customer interaction and automating communication processes.
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Algomo is an application that allows you to automate and optimize your customer and employee support in 100+ languages
Screendesk is a platform designed to streamline customer support and helpdesk operations, providing tools for efficient ticket management, customer interaction, and support analytics.
Retable is an intuitive, user-friendly platform designed to help individuals and teams manage, collaborate on, and visualize data effectively in customizable spreadsheets
Re:plain is a live chat platform for your messenger. Send messages from your website directly to Facebook Messenger or Telegram and back. Currently only Telegram is supported in the integration.
Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
ServicePRO is a powerful Collaborative Workflow and Service Management System that delivers Return on Investment. Requires 14.2.16.50 or above version of ServicePRO.
ServiceAide Cloud Service Management is an online, Cloud based IT Service Management system.
Social Intents lets you live chat with your customers in real-time to provide exceptional service.
SupportHunt is an AI assistant for today's realtors, providing invaluable support and streamlining daily tasks.
Alloy Navigator is an IT Service Management and Asset Management solution.
Allow staff to book desks, report faults, make service requests, book rooms, invite visitors and get automated FAQ responses (chatbot) through a single channel.
HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.
Tender Support is an elegant help desk that organizes your customer care so you can focus on delivering the best service possible.
SysAid is a service automation company delivering software for organizations that want to get more done.
Saysimple is an omni-channel customer communications platform, built to leverage digital customer service from one single workspace.
Talkative lets your customers contact you on the channel of their choice: video chat, live chat, chatbot, cobrowse and social media.
Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.
Boost your customer engagement. The fully integrated tool your online business needs to scale up and automate your engagement.
Talkie build a pipeline of qualified leads, automate your support, without increasing headcount with our no-code chatbot platform.
Community software that powers connection between a brand and their customers to build loyalty, improve support, and increase customer lifetime value.
UserHelp is a visual feedback and bug reporting tool for website owners
Kustomer is a powerful omnichannel customer service solution.
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
HelloSells is a lead response and qualification service. We respond to calls and chats to capture the qualifying information and pass it to our clients so that they can focus only on the right prospects.
HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.
If your app isn’t available on viaSocket, simply request an integration, and our team will build it for you, ensuring seamless connection and effortless automation of your workflows.
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
Enhance your team's productivity with viaSocket. Discover innovative tools and strategies designed to streamline workflows and improve collaboration effectively.
Chatbot integration refers to the process of connecting a chatbot to various third-party applications, tools, or platforms in order to enhance its functionality and provide a seamless user experience.