Action Embed

How It Works:

• Predefined Actions: Users configure actions to take place when specific events occur in your app. The system automatically triggers these events behind the scenes, so users don't have to create or manage triggers.

• Simplified Setup: Users only need to decide the actions that should happen after a system event, such as sending messages, updating data, or notifying teams.

Why Choose This:

• Centralized Control: Ideal for apps that want to keep control over when triggers happen while allowing users the flexibility to customize how data flows to external tools.

• Easy to Use: The trigger is predefined, so users can focus on what happens next, making it simpler and more streamlined.

Use case example

A helpdesk platform includes automation options such as:

• "When a support ticket is created (system event), send a message to a Slack channel."

• "When a ticket is marked as resolved, log it into a Google Sheet and send a feedback survey to the customer."

Users only decide the actions — the trigger is fixed and comes from the system. This keeps things simple and aligned with specific app events.

See how other uses Action embed

GTWY utilizes Action Embed to streamline its processes and automate tasks across its platform without requiring users to manage triggers manually.

Advanced Use Case : AI Embed

To embed viaSocket into your chatbot or LLM, you can use the AI Embed feature. This allows your chatbot or LLM to execute automated workflows, connect with external services, and make intelligent, real-time decisions.

Essentially, it enables your chatbot to automate tasks and pull data from other tools seamlessly, all without additional effort on your part. (Learn More)

How It Works:

• Trigger Workflows: Once embedded, your chatbot or LLM can trigger workflows within viaSocket. Users then decide what actions to take next, such as sending messages or updating data, based on the situation.

• Smart Automation: This integration allows for flexible automation, enabling your bot to make decisions and interact intelligently based on real-time data.

Use Case Example:

For example, it could:

• Fetch Customer Data: Retrieve customer details from a CRM.

• Pull Product Information: Gather product data from an inventory management system.

• Provide Responses: Offer users tailored responses based on the retrieved data.

See how other uses Action embed

Hello Chatbot utilizes AI Embed to enhance its capabilities and provide intelligent, real-time responses to users.