Which AI agent
When to Choose: ViaSocket AI Agent, GTWY, or Hello by MSG91 Based on Your Problem
If your problem is:
“My system gets data… but nothing happens automatically.”
➡️ Use ViaSocket AI Agent
AI reads the data → takes actions → updates other tools
(No chatbot, just smart automation.)
Example:
New lead → AI enriches details → adds to CRM → sends intro email
If your problem is:
“My users should be able to talk to AI inside my product.”
➡️ Use GTWY
A ready chatbot that can also do real actions in your software.
Example:
User asks → “Show my pending invoices” → AI fetches from your product instantly
If your problem is:
“My customers want to talk to humans when AI can’t solve.”
➡️ Use Hello by MSG91
AI supports first → transfers to human agent when needed
Works on WhatsApp, Voice, Email, SMS
Example:
AI answers — Customer says “Agent please” → Human joins
Quickest Way to Decide
Your goal | Choose |
|---|---|
Automating tasks using AI | ViaSocket AI Agent |
Chatbot inside product | GTWY |
Customer support with AI + humans | Hello |
One-line summary
ViaSocket AI Agent → Background AI worker
GTWY → Chatbot AI inside your product
Hello → AI + human Support Team